ABOUT GUILLOTINE

 

Located in the heart of beautiful downtown Westfield, Guillotine Salon & Spa is a full service salon that is here to meet all of your beauty needs.  We pride ourselves in offering uncompromising style and unparalleled service.

In our salon boutique, you'll discover a wide selection of beautifully unique jewelry and accessories that complement the new you. Don't forget to peruse our full line of products, including Bumble and bumble , to keep you looking and feeling great.

Oribe

Ouidad

Bumble and bumble


MISSION STATEMENT

At Guillotine Salon & Spa we are a Team of talented and educated professionals who are committed to guiding our guests beyond the realm of an ordinary experience into the extraordinary. Our goal is that each of our guests leave our salon feeling beautiful, relaxed, and comfortable like they are a part of our family.

 

VISION STATEMENT

Our vision is to inspire creativity in our guests, as well as in each other. We are committed to continuous advanced education and self reevaluation to ensure that we always stay at the top
of our industry.

 

CORE VALUES

Integrity, Professionalism, fairness, and honesty to our guests will always be a top priority. Giving back to our community and our world are extremely important in our culture.


OUR GUARANTEE

Hair Stylists, Nail Artists, and Estheticians rely on high-performance products to achieve and support a variety of looks and treatments. At Guillotine Salon & Spa, we believe in our client’s right to the same opportunity. That’s why we are proud to introduce “The Client’s Right to Know Guarantee,” which takes our commitment to an even higher level. 

 

OUR CLIENTS

You are entitled to a consultation to determine what best suits your needs. During that consultation, you should also learn what products will support your lifestyle and bring your service to maximum potential. Guillotine Salon & Spa guarantees you a complimentary consultation before every salon service. 

 

RIGHT TO KNOW

We also guarantee that you won’t leave without a recommendation for services and support products based on your consultation. Our Right to Know Guarantee promises that if you don’t receive your consultation and recommendation, we will give you a travel size of each of the products that we used on you today. We care as much about your looks as you do and we guarantee the Client's Right to Know.

 

TEAMWORK

Professionals realize that a change in style techniques from time to time is refreshing. Please do not assume that an artist’s feelings will be hurt if you decide to change. 

 

PRE-BOOKING

To ensure your desired appointment date and time, we recommend that you reserve your next service prior to leaving the salon. We provide a courtesy text and/or email two days prior to your appointment. 

 

LATE/CANCELATION

In consideration of other guests and our staff, it is important that you arrive on time for your appointment. If it is determined that you have arrived too late, you may be asked to reschedule or to be taken by another stylist. If you need to cancel your appointment, please allow 24 hours notice so that we can offer your time to another guest. Missed appointments will be charged. 

 

CHILD POLICY

Due to chemicals, sharp instruments, hot appliances, old windows and for the comfort of all guests, children, and infants need to be closely supervised while in the salon.